Privacy Policy

Effective Date: 13 November 2024

This Privacy Policy explains how Verkkolynx ratkaisut Oy (Y-Tunnus: 3486845-7, located in Tampere, Finland) collects, uses, stores, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Finnish laws.

1. Data Controller

The data controller responsible for your personal data is:

Verkkolynx ratkaisut Oy
Takamaanrinne, Tampere, Finland
Email: asiakaspalvelu@verkkolynx.fi

2. What Personal Data We Collect

We may collect the following types of personal data:

Identity Data: Name, email address, phone number, and company details.
Technical Data: IP address, browser type, operating system, and website usage data.
Transaction Data: Billing information, purchase history, and payment details.
Marketing Preferences: Communication preferences and interaction with marketing content.

3. How We Collect Your Data

We collect data through:

Direct interactions (e.g., when you contact us, sign up for services, or make a purchase).
Automated technologies (e.g., cookies and similar tracking technologies on our website).
Third-party sources (e.g., analytics providers and payment processors).

4. Why We Process Your Data

We process personal data for the following purposes:

To provide and manage our services.
To communicate with you about updates, offers, and support.
To comply with legal obligations (e.g., tax and accounting regulations).
To improve our website and services using analytics.
To send marketing communications (with your consent).

5. Legal Basis for Processing

We process your data based on:

Contractual necessity (e.g., to fulfill a service agreement).
Legal obligations (e.g., record-keeping for taxation purposes).
Legitimate interests (e.g., improving services or responding to inquiries).
Consent (e.g., for marketing communications, where required).

6. How We Share Your Data

We only share your personal data:

With service providers who assist in delivering our services (e.g., payment processors, IT providers).
With regulatory authorities when required by law.
When you provide explicit consent for data sharing.

We do not sell your personal data to third parties.

7. Data Retention

We retain your personal data only as long as necessary for:

The purposes outlined in this policy.
Legal and regulatory requirements.
Resolving disputes or enforcing agreements.

8. Your GDPR Rights

You have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Erasure: Request deletion of your data (“right to be forgotten”).
Restriction: Request restriction of processing under certain conditions.
Portability: Receive your data in a structured, commonly used format.
Objection: Object to processing based on legitimate interests or for direct marketing purposes.
Withdraw Consent: Withdraw consent at any time for processing based on consent.

To exercise these rights, please contact us at asiakaspalvelu@verkkolynx.fi.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. These include encryption, secure servers, and regular security audits.

10. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website usage. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

11. International Data Transfers

If we transfer personal data outside the EU/EEA, we ensure appropriate safeguards are in place, such as EU Standard Contractual Clauses or other legal mechanisms.

12. Updates to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal obligations. The updated policy will be posted on our website with a new effective date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Verkkolynx ratkaisut Oy
Takamaanrinne, Tampere, Finland
Email: asiakaspalvelu@verkkolynx.fi

If you are not satisfied with our response, you have the right to lodge a complaint with the Finnish Data Protection Ombudsman: tietosuoja.fi.